Outlook is a personal information manager from Microsoft, which is used to fetch emails. What makes Outlook different from others is, it has the capability to store small notes and journal. Users can use Outlook for web surfing.
Outlook is one of Microsoft's primary products. Despite its popularity, there are many instances where users are not able to connect Outlook to their respected server. This is a very common issue faced by users and does not depend on any update whatsoever. In this article, we're gonna see the reasons why this error occurs and how to fix those errors.
Outlook is an application which connects to the mail servers periodically. There is also a work offline option in Outlook. Outlook works by gathering all the emails into local storage and letting you view emails from your computer. However, this might not work if the application itself isn’t able to connect. Here are some of the reasons why this might happen:
This is a reason why you might not be able to connect to Outlook. If you have a poor internet connection then connecting to the Outlook will be impossible.
Another reason why you might not be able to connect to your Outlook account because it may be corrupted or having some other issues. When this happens, the application will make you log into the mail server.
Another reason we saw that the Outlook data files were corrupt. This may happen when the Outlook application was not able to update its data properly because of an abrupt shutdown.
Microsoft releases several updates including security patches for all its Office applications. These updates also target bug fixes which might be plaguing the application.
Outlook is part of Office 365 suite. Office has applications like Word, Excel, etc. If the installation of Microsoft Office is corrupted then Outlook won’t open and not able to connect to the internet properly.
This is a rare one but we came across these types of situations where the computer itself was in a complete error state. Rebooting your computer properly helps to solve the problem.
Before going to the Solution section, First make sure that you are logged in as an administrator. Try these solutions which are listed below and work to get your Outlook fix. They are listed according to difficulty and effectiveness.
First try to restart your computer and router completely so this eradicates any error configurations which they are in. These devices get into the error states because of bad updates or unexpected shutdowns. Routers are known to get into error states and stay in that way until the power cycled. When you do this just make sure that you save your work before proceeding.
Another main thing to check is that you have a valid internet connection. If there is a problem with the network or internet is not connecting then you will not be able to connect to any servers. We will give some tips on how you can make sure that the internet is working and how to fix the error.
Connect another device to the same network. If the device has Outlook, launch it and see whether it works properly.
Access your browser and navigate to the mail’s website and see whether you can get back your mail from there. If there is an issue there then it probably means there is an issue with the servers.
If you are using an open internet in any organization or in public places then we suggest you switch to a private network. Usually, open and public internet have limited access to some applications so every application does not work as expected.
Outlook has a Work offline feature. People use this method when they don’t have internet access but still want to use Outlook to check their old emails. In Offline mode, Outlook will not connect to any servers and won’t fetch any new emails even if the internet connection is available. Here is the solution, we will navigate how to turn off Work Offline mode in Outlook.
1. Open Outlook.
2. Click on the tab of Send/Receive and look for the Work Offline option.
3.If you see it is greyed out then the offline mode is active. Click on it to deactivate it.
Before we fix your Outlook account and reset the data files, first we will check whether there are any updates which might be available for both Outlook and Windows. Usually, Office 365 is updated automatically whenever there is a new update available. Office updates are part of Microsoft Updates themselves so you don’t have to do anything manually. If you have switched off the automatic update option or canceled the future updates or postponed it manually, Outlook will not be updated to the latest version so you face some issues in Outlook. Bugs are common on all applications even if they are developed by Microsoft or any other company. With new updates, along with new features, existing bugs are fixed and your Outlook will run smoothly without any errors..
If the above mentioned methods don't work, we will fix your Outlook account on your computer. Outlook account refers to the information about email addresses or servers that you have input in the application. These settings might be disrupted and cause many issues such as the Outlook not connecting. In this solution, we go to Outlook Account settings and manually attempt to repair your account.
1.Open Outlook and click on the File tab
2.Click on Info and then select your account.
3.Click Account and Social Network Settings and then click Account Settings.
4.Select the Email Address which is causing the issue and click on the Repair button.
5.You will now enter your details or confirm them. We advise you to remove the password and enter it again.
6 .Press Next. Outlook will establish a connection with the servers and diagnose any issues. After the account is fixed, check the issues are resolved.
If you are still unable to get your Outlook working, we can try repairing/reinstalling the Outlook. Here, you should repair the Office 365 suite. If the repair doesn’t work, you can reinstall the Outlook completely.
1.Press Windows + R,Run option opens up, type “appwiz.cpl” and press Enter.
2.Locate the entry of Microsoft Office in the application manager. Right-click it and select Change.
3. Select the option of Repair and press Continue.
4. Now follow the on-screen instructions and restart your computer when the process is complete. Check if you can launch Outlook and get it to work without any issues.
The above mentioned solution will help you to fix the error like:
The main thing you should do is, immediately give a call to Outlook Contact Number and contact our Microsoft Outlook Support team. Our team will immediately give you a call back and help you to fix any kinds of Outlook error.