Xfinity WiFi not working

Are you having any trouble in connecting, staying connected, or experiencing issues with your Xfinity WiFi not working? Try these troubleshooting methods to fix this particular issue. Remember, Comcast Business Internet users can log into the Xfinity WiFi hotspot with their Xfinity login credentials.

Are you having any trouble in connecting, staying connected, or experiencing issues with your Xfinity WiFi not working? Try these troubleshooting methods to fix this particular issue. Remember, Comcast Business Internet users can log into the Xfinity WiFi hotspot with their Xfinity login credentials.

Basic troubleshooting Steps:

Verify that your devices are plugged in the correct outlet and receiving power sufficiently.

For a single device WiFi hotspot – ensure that the power cable is securely connected between the devices and check whether the device is receiving power by seeing power light is on in the front.

For multiple device WiFi hotspots– check that the power cable is securely connected between the device and the outlet. Now see both the devices are receiving power by checking the power lights on the front.

Ensure that all physical connections are attached and secure.

For a single device WiFi hotspot: Check that the coax cable is correctly connected to the device.

For multiple device WiFi hotspots: see the coax cable is securely connected into the back of the WiFi modem and see whether the Ethernet cable is connected between the modem and the access point.

Restart your Comcast Business device

Restarting your Comcast Business device will fix most of the connection issues. Follow these steps for restarting your Comcast Business device:

For the Business Wireless Gateway:

1.Switch off the device by unplugging the cable from the power outlet. (Note: When switching off the device, do not press the reset button.)

2.Switch on the device by plugging it back into the power outlet. Wait for some time until it is completely restarted before forwarding to the next step.

3.Look for the xfinitywifi network name enabled on your device.

4.Connect the network and open your web browser.

5.If you are able to connect to the Internet then your service is running correctly.

For a modem and access point:

1.Switch off the modem by unplugging it from the power outlet

2.Power off the access point by unplugging it from the power outlet.

3.Power on the modem. Wait until it is completely restarted. Now Power on the access point. Wait until it is completely restarted.

4.See xfinitywifi network name on your device.

5.Connect the xfinitywifi network and open your browser.

6.If you are able to connect to the Internet then your device is working correctly.

If you are still unable to connect to the xfinitywifi, follow the guidelines for the resetting device listed below.

Resetting your Comcast Business device

Reset guide for your Business Wireless Gateway device

1.Hard reset your BWG device by holding the reset button at the back of the device.

2.Hold the reset button for 2-5 seconds and release it to restart. (Note: Holding the button for more than 15 seconds will perform a factory reset.)

3.Wait for 2-3 minutes to allow the BWG device to completely restart.

4.See the xfinitywifi network name on your device.

5.Connect the xfinitywifi network to your device and open your web browser.

6.If you are able to connect to the Internet then your service is running correctly.

Resetting your modem and access point

1.Hard reset the modem by holding the reset button on the back of the modem.

2.Hold the reset button for 30 seconds until all the LED lights get off

3.Hard reset the access point by holding the reset button on the back of the access point.

4.Hold the reset button for 30 seconds until all the LED lights power off and wait for a few minutes

5.Look for the xfinitywifi network name on your device.

6.Connect the xfinitywifi network to your device and open your browser.

7.If you are able to connect to the Internet then your service is running correctly.

Xfinity wifi operates under the Comcast Communications, which offers various communication, Internet, and television services to users around the world. The above points are some of the ways in which the user can easily solve their Xfinity WiFi not showing up problems. If the above troubleshooting steps do not resolve your issue, contact our Xfinity Customer Support number USA:+1-855-858-5678, UK: +44-755-108-2363, AUS: +61- 1-800-870-190.

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Customer support Number: USA & CA : +1-855-858-5678 -- AUS : +61- 1-800-870-190

CALL US @ (AUS : +61- 1-800-870-190)(USA & CA : +1-855-858-5678)